The EFQM Model

EFQM National Representative in Greece – inbian.org

The EFQM Model is the leading global management framework for organisations who intentionally want to transform, elevate performance, and build sustainable advantage.

For more than 30 years, thousands of organisations worldwide have consistently trusted EFQM as the reference backbone for performance excellence, strategic execution, cultural alignment and long-term value creation.

The EFQM Model is not “another framework”, it continues to set the management agenda for organisations who want to stay relevant, resilient and future ready.

INTERNATIONAL FRAMEWORKS

Why EFQM

The EFQM Model provides a proven blueprint to embed continuous improvement, strategic innovation and purpose led leadership.

If your organisation wants to:

  • define and activate purpose
  • ignite leadership at every level
  • create a performance culture that learns, adapts, evolves

…while remaining agile with the ability to transform for the future — then the EFQM Model is the right strategic system.

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Where the EFQM Model delivers value

01

Benchmarking performance

02

Building
new businesses &
new value creation engines

03

Building organisational capability for improvement

04

Driving enterprise transformation programs

05

Managing corporate actions & complex change

06

Risk management and resilience engineering

07

Assessing supplier capability & strategic fit

08

Understanding organisational maturity at system level

09

External EFQM assessment and recognition pathways

10

Navigating disruption and sensing emerging change

11

Designing, activating and improving sustainability strategies

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EFQM Case Studies

See real organisational results – powered by the EFQM Model – across industries and geographies:

Assess with EFQM

Assessment with EFQM is the fastest way to unlock organisational potential, surface the real performance gaps, and gain internationally recognised validation for outstanding performance. Using The EFQM Model and our advanced diagnostic tools, organisations identify strengths, benchmark against world-class peers, and get actionable insights that accelerate strategic and operational improvement.

EFQM Assessment is open to every organisation — any sector, any size, any maturity, any country. Whether you are new to EFQM or have worked with the Model for decades, Assessment provides a powerful business review that rapidly delivers clarity, alignment and improvement direction. In most cases, the full rapid review can be completed inside one week.

Assessment demonstrates to your stakeholders that your organisation is on a constant improvement journey — and is intentionally building a more resilient, sustainable future.

INTERNATIONAL FRAMEWORKS

The EFQM Assessment feedback focuses across three performance lenses:

Direction

  • sharper alignment, shared understanding, strategic clarity
  • easier to prioritise what matters most
  • build future fit organisational capability

Execution

  • real time insight to accelerate change and transformation
  • energised and engaged people driving improved performance

Results

  • the culture + strategy advantage to outperform
  • ROI / customer experience / operational excellence / people engagement / reputation
  • increased value delivered to shareholders and key stakeholders

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EFQM Recognition Scheme

Recognition is not only an achievement, it is a catalyst.

The EFQM Recognition Scheme validates and celebrates sustainable organisational performance for any organisation, in any sector, anywhere in the world.

From Rapid and Advanced “Recognised by EFQM ” pathways through to the EFQM Global Award, organisations can achieve formal recognition aligned to the level of maturity they have reached.

Why apply?

01

publicly demonstrates commitment to continuous improvement

02

positions your organisation as high performing

03

reinforces brand reputation & credibility

04

elevates / showcases your greatest achievements

05

independent, trained professionals evaluate your organisation objectively

06

strengths are identified clearly and evidenced

07

opportunities for improvement are surfaced

08

good practices are highlighted to accelerate transformation

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