newsTHE TRUST FACTOR
We can regain or gain confidence by using the resources we have and modern tools tailored to our capabilities.
I change and grow
or I remain as I was
In fact, there is no such a dilemma, it is just a one-way street. The company that wants to thrive, must be willing and be able to change, to improve.
Conceptually, trust hides a number of factors that influence significantly the decision of a consumer to choose a service or product.
Especially in the service sector, there is more and more talk through the press about the trust we need to regain.
The application in modern business of mechanisms of international standards achieves:
Enhancing its reliability towards the Customer
Eliminate organizational weaknesses that waste resources
Strengthening the profile
The company can only be dynamic and extroverted in order to survive. Let’s not forget that today’s customers are more and more demanding and informed, for example, even about environmental issues that are often one of the factors shaping the opinion about the profile of the company with which they will work.
The application and use of tools such as the quality systems of the ISO series, the European certification EFQM, the business ethics model EVEN GR enables the small and large business to become more extroverted, better organized, saving resources and, above all, better shielded against difficulties to face.